Privacy Policy

A:

1. We hold your personal information on servers.
2. Providing us with personal information, you consent to the transfer of your personal information to, and its storage on, our servers located in Canada and/or the United States. We take every precaution to safeguard all your personal information from unauthorised access, use or disclosure.
3. All personal information is encrypted.
   However, the Internet is not a secure medium and we cannot guarantee the privacy of your personal information.
4. You must enter your username and password each time you want to access your account or make transactions on the Site.
5. Choose your password carefully using unique numbers, letters and special characters.
6. Never share your username and password with anyone.
7. If you are concerned that your username or password has been compromised, please contact our customer support team immediately and ensure you change your password by logging onto the My Account section of the Site.

B:

1. Like many websites, the Site uses 'cookie' technology. When you go to particular website pages on the Site, the cookie identifies your browser with a unique, random number.
2. The cookies we use do not reveal any personal information about you. Cookies help us improve your experience of the Site and also help us understand which parts of the Site are the most popular. You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of the Site.

C:

1. Site members may need to share personal information with each other to complete transactions on the Site. You should respect, at all times, the privacy of other Site members.
2. We cannot guarantee the privacy of your personal information when you share personal information with other Site members so you should always seek information on the privacy and security policies of any other Site members with whom you are transacting prior to sharing any of your personal information with another Site member.
3. This privacy policy does not cover your release of your personal information to another Site member.
4. You agree to use any personal information received from another Site member in relation to a transaction on the Site solely in relation to such transaction and shall not use the information received from another Site member for any other purposes (except with the express consent of the other Site member).
5. You acknowledge and agree and you shall use personal information received from another Site member in accordance with all applicable laws.

D:

1. You can access and review your personal information in the My Account section of the Site.
   If your personal information changes in any way or is incorrectly presented on the Site you should immediately update or correct your personal information (as applicable) by accessing the My Account section on the Site or, alternatively, by contacting our customer support team.
   The "Customer Support" link at the top of each Site webpage contains our customer support email and phone details.
2. Please note that we shall retain your personal information during and following the end of your use of the Site as required to comply with law, for technical troubleshooting requirements, to prevent fraud, to assist in any legal investigations and to take any other actions otherwise permitted by law.

E:

1. Our privacy policy describes the ways in which we collect, store, use and protect your personal information and it is important for you to review this privacy policy.
   By "personal information" we mean information that can be associated with a specific person and can be used to identify that person.
2. We do not consider anonymised information to constitute personal information as it cannot be used to identify a specific person. We collect personal information from you when you use souq.com or its related websites and services.
   By providing us with your personal information you expressly consent to us processing your personal information in accordance with the terms of our privacy policy.
3. We may amend our privacy policy at any time by posting a revised version on the Site.
   The revised version will be effective at the time we post it and, following such posting, your continued use of the Site will constitute your express consent to us continuing to process your personal information in accordance with the terms of our revised privacy policy.